The Spotted Chicken Studio shopping cart uses encryption and Secure Sockets Layer (SSL) security features to prevent your personal information from being read as it passes over the Internet when you make credit card payments. SSL scrambles and safeguards your personal information so that only your web browser and our Web site’s server can decipher it. Your online password adds another layer of security to your personal information.

You may receive messages from your Web browser indicating that you are moving between secure and insecure pages while placing your order. This is normal. Refer to your Web browser’s help files for more information about security levels. 

These measures make it very unlikely that your credit card information will be compromised online. However, in the event of an unauthorized use of your credit card, notify your credit card provider or issuing bank in accordance with its reporting rules and procedures. Under the Fair Credit Billing Act, your responsibility for fraudulent charges is limited to $50.00.

We ensure that you are at minimal risk when you purchase items from our website. In the extremely unlikely case of fraud, we will assume responsibility and work with your credit card company to resolve the issue.

If you would prefer to telephone us with your credit card information, you can call 1-865-397-0941. Our staff is available Monday through Friday.